11.jpgHow to Order

 

** Phone Order  

    1-604-602-6669 

    Operating Hours(PDT):

    11:00-20:00 everyday

 

** Mail Order

    Moonstruck Tea House

    1590 Coal Harbour Quay

    Downtown Vancouver, BC, V6G 3G1,Canada

 

** E-mail: info@moonstruckteahouse.com

     Our email  is not secure, please do not include your credit card information

 

** Shipping closing time:

     15:00 everyday; orders placed after 15:00 will be processed next business day

 

11.jpgPacking Information

 

We have taken advantage of our many years of mail order experience to ensure that our product packaging designs, packing methods and special care all provide you with a quality product upon arrival. We'll provide tracking number for all packages after we ship out your order. 

 

11.jpgShipping Info on Tea

 

** Total amount of purchases of or over CAD$60.00 will be free of charge for shipping and handling aawithin North America.

 

** Purchases less than CAD$60.00, CAD$8.50 shipping and handling charge will be applied.

 

** The shipping time: 7-10 days

 

** Tracking number will be provided; Moonstruck Tea House is not responsible for goods losses and aadamages.

 

** Express delivery available with customer's requirement

 

11.jpgShipping Info on Arts

 

** For all brush paintings and water color paintings

     Shipping fee within North America: $ 8.99/each; additional painting $5.00/each

** For all oil paintings, please check shipping fee in OIL PAINTING page 

** For other countries outside North America, please call 001-604-602-6669 or E-Mail us to info@moonstruckteahouse.com for details

 

 

11.jpgNotes

 

Prices Subject to Change without notice. All charges in Canadian Funds. We will NOT be responded for any tax. No exchange or refund on all loose tea purchases; Art pieces and accessories are exchangable only in good condition (no refund) within one month— shipping costs are on the buyers.

 

11.jpgPayment Info

 

We only accept PayPal, Visa, MasterCard and Money Orders. 

Paypal payments recommended. Please make PayPal payment to ebay@moonstruckteahouse.com 

For detail information, please check www.paypal.com

 

11.jpgPrivacy & Security

 

We promise not to sell, or give your personal information to any company for any reason. Trust is something we value, yours especially! Currently our email is not secure, so if you wish to provide us with any confidential information please use mail or call us at 1-604-602-6669.